Terms of Service

Last Updated: February 2024


The following terms and conditions apply to all website services provided by BeFlow Studio trading as BeFlow Studio to the Client.

1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these Terms of Service carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

We reserve the right to change these terms of service by notice to you. Notice may be given by posting the revised terms and conditions on our website

2. Payments

Upon acceptance of a quote a 50% non-refundable deposit is required for the commencement of work. The remaining balance shall become due when the work is completed to your reasonable satisfaction.

Any annual fees for hosting, domain names or additional websites features may be subject to change and invoiced 14 days prior to due date.

If the project is delayed due to the Client not providing content/information, the Client is required to pay the final balance within 70 days of the project start.

3. Approval of work

On completion of the work, you will be notified and have the opportunity to review it. Any revisions should be in writing within 7 days of such notification.

We are happy to make revisions however, we reserve the right to limit the number of design proposals and may charge for additional designs if you make a change to the original design specification at the rate for such work applicable at the time.

4. Hosting and Domain Name

The Client recognises the websites are hosted on third-party platforms and as such shall agree to fully abide by the terms and conditions set out by the third party for such services. A link to current terms and conditions can be provided

The Client agrees to take all legal responsibility for use of third-party domain name and hosting services. BeFlow Studio is in no way responsible or liable for any issues occurring on these platforms including but not limited to loss of service or business.

5. Content

Content will be supplied by the Client, ensuring you have all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website. It is the responsibility of the Client that all such material be free to use without fear of breach of copyright laws.

6. Ownership

Upon receipt of final payment for the website, ownership and responsibility becomes that of the Client. Any associated services such as domain name and hosting, are the ownership and responsibility of the Clients.

7. Maintenance

BeFlow Studio provides maintenance services for clients by agreement. Any maintenance or updates are outside the scope of the design project will be charged at the rate for such work applicable at the time. BeFlow Studio will provide quotes for this work. If a website development agreement has been signed then clauses relating to support services will be applicable.

8. Termination

Either BeFlow Studio or the Client may terminate this Agreement at any time upon giving written notice of its intention to do so. In order for a client to cancel a web hosting account, or change host providers we must be received your cancellation request, at least 10 days before the end of your current billing cycle to avoid being charged for the next full hosting term.

9. Liabilities

The Client agrees that BeFlow Studio will not be liable for any indirect or consequential damages, including but not limited to, loss of profits or for any claim made on the client by any other party, even though BeFlow Studio may have been notified of such damage or claims.

BeFlow Studio shall not be liable to you for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods or failure to perform its obligations under this agreement where such delay is caused directly or indirectly by an act of God, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or manufacturing facilities, accidents, interruptions of, or delay in, transportation or any other cause beyond our control.

The Client Agrees to defend, indemnify and hold us harmless from and against any and all claims, losses, liabilities and expenses (including attorneys’ fees) related to or arising out of the services provided by us to you under this agreement, including without limitation claims made by third parties (including your customers) related to any false advertising claims, liability claims for products or services sold by you, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided hereunder (including malfunction of Web site/Software or Internet), or for any content submitted by you for publication by us.

If, despite the other provisions of this agreement, BeFlow Studio is found to be liable to you then its liability for any single event or series of related events is limited to the fees.